Frequently Asked Questions
Everything you need to know about your Sif Jakobs Jewellery experience.
What materials are used in Sif Jakobs Jewellery pieces?
Our jewellery is crafted from the highest quality 925 Sterling Silver, often plated with 18k gold or rhodium, and set with hand-cut AAA cubic zirconia stones for a luxurious finish.
How long does shipping take and what are the costs?
We offer worldwide shipping. Standard delivery typically takes 3-5 business days within Europe and 5-7 business days for international orders. Free shipping is available on orders above a specific threshold.
What is your return policy?
You can return your purchase within 30 days of receipt. Items must be in their original, unworn condition and in the original packaging to qualify for a full refund.
How should I care for my jewellery to ensure it lasts?
To maintain the brilliance of your pieces, avoid contact with perfumes, lotions, and water. Store your jewellery in a cool, dry place, preferably in the provided Sif Jakobs pouch or box.
Do you offer a warranty on your products?
Yes, all Sif Jakobs Jewellery comes with a 2-year warranty covering manufacturing defects from the date of purchase.
Which payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.